I-Xyoro iqhutywa yi-MYNAIX (OPC) PRIVATE LIMITED, eBangalore, eIndiya. Lo mgaqo-nkqubo ucacisa ukuba zeziphi iinkcukacha zobuqu esiziphathayo, ngesizathu esithini, sabelana ngazo nabani na kwaye ngawaphi amalungelo onawo. Ubandakanya i-xyoro.net, i-demo.xyoro.net, iiapp ze-Xyoro zabazali, zabafundi nezabasebenzi, kunye nomncedisi i-Ask Myna.
I-Xyoro iqhutywa yi-MYNAIX (OPC) PRIVATE LIMITED, eBangalore, eIndiya. Lo mgaqo-nkqubo ucacisa ukuba zeziphi iinkcukacha zobuqu esiziphathayo, ngesizathu esithini, sabelana ngazo nabani na kwaye ngawaphi amalungelo onawo. Ubandakanya i-xyoro.net, i-demo.xyoro.net, iiapp ze-Xyoro zabazali, zabafundi nezabasebenzi, kunye nomncedisi i-Ask Myna.
Ihlaziywe okokugqibela: 8 Septemba 2026I-Xyoro yimveliso ye-MYNAIX (OPC) PRIVATE LIMITED, inkampani ebhaliswe eIndiya kwa-#198, CMH Road, 2nd Floor, Desk No 408, Indiranagar, Bangalore North, Karnataka 560038. Apho lo mgaqo-nkqubo uthi "thina", "kuthi" okanye "i-Xyoro", uthetha loo nkampani. Ungasifumana ku-hello@xyoro.net.
Siphatha iinkcukacha zobuqu ngeendlela ezimbini ezahlukeneyo, kwaye amalungelo akho ayahluka phakathi kwazo. Kwiinkcukacha osinika zona ngokuthe ngqo — umbuzo, isicelo sokuboniswa, okanye ukubhalisela iphephandaba leendaba — thina singumlawuli wedatha (data controller) kwaye sisigqiba ukuba isetyenziswa njani. Kuko konke isikolo esikufakayo kwiakhawunti yaso ye-Xyoro — iirekhodi zabafundi, ukuza esikolweni, amanqaku, iimali zesikolo, iifayile zabasebenzi — isikolo ngumlawuli, thina singumqhubi-nkqubo (processor) waso kuphela: senza ngokomyalelo obhaliweyo waloo sikolo kwaye asigqibi ukuba yeyiphi idatha eqokelelwayo okanye ngasiphi isizathu.
Xa ugcwalisa ifom yoqhagamshelwano okanye yesicelo sokuboniswa siqokelela igama lakho, idilesi ye-imeyile, inombolo yomnxeba kwaye, ukuba uzinikile, igama lesikolo sakho, indima yakho nelizwe lakho, kunye nawuphi na umyalezo owubhalayo. Sigcina irekhodi lephepha nolwimi umbuzo owuvele kulo ukuze siphendule ngendlela efanelekileyo.
Iiseva zethu zirekhoda idilesi yakho ye-IP, uhlobo lwesikhangeli, amaphepha owatyeleleyo nexesha lotyelelo lwakho. Sigcina ikhuki yokhetho lolwimi ukuze isayithi ivuleke ngolwimi olukhethileyo. Ukuba uhlalutyo lokusetyenziswa (analytics) luvuliwe, sinokuqokelela nezibalo zokusetyenziswa ngokubanzi. Asakhi iiprofayili zeentengiso kwaye asikulandeli kwezinye iiwebhusayithi.
Ukuthintela ukusetyenziswa gwenxa okuzenzekelayo kweefom zethu zoqhagamshelwano, sirekhoda inguqulelo yedilesi yakho ye-IP efihliweyo ngekhowudi (hashed) ixesha elingadluli iyure enye ukuze sibale ukuthunyelwa, kwaye singaqhuba uvavanyo lokuqinisekisa kwiphepha ngokwalo. Apho i-Google reCAPTCHA ivuliwe, i-Google ifumana ulwazi malunga nendlela osebenzisene ngayo nefom ngokomgaqo-nkqubo wayo wabucala; apho ingavuliwe, ukuqinisekisa kwenzeka ngokupheleleyo kwiiseva zethu.
Izikolo zisebenzisa i-Xyoro ukugcina iirekhodi zabafundi, zabazali nezabasebenzi — kuquka amagama, iinkcukacha zoqhagamshelwano, ukuza esikolweni, ukusebenza kwezemfundo, iirekhodi zeemali, amanqaku ezempilo neenkcukacha zothutho. Isikolo sisigqiba ukuba yintoni efakwayo nokuba ngasiphi isizathu. Siyiqhuba kuphela ukuze sinikeze inkonzo, siyikhusele, sinikeze inkxaso kwaye sifezekise izibophelelo zomthetho. Asize siyithengise, asiyisebenzisi kwiintengiso, kwaye asiyisebenzisi ukuqeqesha iimodeli ze-AI zokusetyenziswa ngokubanzi.
Uninzi lwedatha ekwiakhawunti yesikolo lumalunga nabantwana. I-Xyoro ayinikwa bantwana ngokuthe ngqo: iiakhawunti zidalwa zilawulwe sisikolo, kwaye luxanduva lwesikolo ukufumana nayiphi na imvume yabazali efunwa ngumthetho waso. Sinika iirekhodi zabantwana ukhuseleko olufanayo nolwayo yonke enye idatha, kwaye siya kusiphumeza isicelo esiqinisekisiweyo sesikolo okanye somzali sokulungisa okanye sokucima irekhodi yomntwana ngokuhambelana nemiyalelo yesikolo nomthetho osebenzayo.
Kwimibuzo nakwiziboniso sixhomekeke kwimvume yakho nakwinzuzo yethu esemthethweni (legitimate interest) yokukuphendula. Ekuqhubeni iakhawunti yesikolo sixhomekeke kwisivumelwano esinaso naloo sikolo. Kwiirekhodi zokhuseleko, ekuthinteleni ubuqhetseba nasekugcineni iirekhodi sixhomekeke kwiinzuzo zethu ezisemthethweni nakwizibophelelo zomthetho. Apho umthetho ufuna imvume, siyayicela, kwaye ungayirhoxisa nangaliphi na ixesha.
Asizithengisi iinkcukacha zobuqu. Sabelana ngazo kuphela nalaba: ababoneleli beendawo zokugcina (hosting) nezakhiwo ezisisiseko abaqhuba iiseva zethu; ababoneleli bonxibelelwano abanjenge-Meta (WhatsApp Business Platform), amasango e-SMS neenkonzo ze-imeyile ezisetyenziselwa ukuhambisa imiyalezo yesikolo; amasango entlawulo apho isikolo siqokelela iimali kwi-intanethi; nabacebisi abaziingcali. Ngamnye kubo ubotshwe sisibophelelo sokugcina imfihlo kwaye anokusebenzisa idatha kuphela ukusinika inkonzo yakhe. Sinokuvelisa iinkcukacha kwakhona apho umthetho usinyanzela.
I-Ask Myna iphendula imibuzo yabafundi kwaye inceda abasebenzi ukuba babhale izimvo, iimviwo ezimfutshane nezilumkiso. Apho isikolo siyivulile, umxholo ofanelekileyo ovela kwiakhawunti yaloo sikolo uthunyelwa kumboneleli wethu we-AI ukuze kuveliswe impendulo. Umxholo wesikolo esinye awuze usetyenziselwe ukuphendula imibuzo yesinye isikolo, kwaye idatha yesikolo ayisetyenziswa ekuqeqesheni iimodeli zokusetyenziswa ngokubanzi. Umphumo we-AI unokuba yimpazamo kwaye kufuneka uphononongwe ngaphambi kokuba kuthenjelwe kuwo.
Sisekelwe eIndiya kwaye ababoneleli bethu banokugcina okanye baqhube idatha kwamanye amazwe, kuquka ngaphakathi kwiNdawo Yezoqoqosho YaseYurophu (EEA) naseMzantsi-mpuma Asia. Apho sidlulisa iinkcukacha zobuqu ngaphaya kwemida, sikwenza phantsi kwendlela yokudlulisa esemthethweni kwaye sifuna ukhuselo lwesivumelwano olufanelekileyo. Izikolo ezineemfuno zokuba idatha ihlale elizweni lazo kufuneka zisichazele ngaphambi kokusayina.
Iirekhodi zemibuzo nezeziboniso zigcinwa ixesha elingadluli iinyanga ezingama-24 ukususela kunxibelelwano lwakho lokugqibela nathi, ngaphandle kokuba usicela ukuba sizicime ngaphambili. Izibali zokuthintela imiyalezo engafunekiyo zilahlwa phakathi kweyure enye. Idatha yeakhawunti yesikolo igcinwa ngalo lonke ixesha isivumelwano sesikolo sisebenza, kwaye icinywa okanye ibuyiselwe phakathi kweentsuku ezingama-90 emva kokuphela kwaloo sivumelwano, ngaphandle kwapho kufuneka sigcine iirekhodi ukuze sifezekise isibophelelo somthetho okanye serhafu.
Sisebenzisa ukubhala ngekhowudi (encryption) ngexesha lokuhanjiswa, ulawulo lokungena olusekelwe kwindima ukuze abasebenzi babone kuphela oko indima yabo ibavumelayo, ukugcinwa kweempawu zokungena kwahlukene nekhowudi yeapp, ukurekhodwa kwemisebenzi, ukugcinwa kwedatha rhoqo nenkqubo ebhaliweyo yokubuyisela inkonzo. Ayikho inkqubo ekhuselekileyo ngokupheleleyo, kodwa siyazivavanya iindlela zethu zolawulo kwaye siza kwazisa isikolo esichaphazelekayo nalo naliphi na igunya elifunekayo ngaphandle kolibaziseko olungeyomfuneko ukuba ukwaphulwa kokhuseleko kuchaphazela idatha yobuqu.
Phantsi komthetho waseIndiya i-Digital Personal Data Protection Act 2023 (uMthetho woKhuselo lweDatha yoBuqu yeDijithali ka-2023) unokusicela isishwankathelo sedatha yobuqu esinayo ngawe, usicele ukuba siyilungise okanye siyigqibezele, usicele ukuba siyicime, urhoxise imvume, utyumbe omnye umntu oza kusebenzisa amalungelo akho ukuba uyasweleka okanye uphelelwa ngamandla, kwaye ufake isikhalazo kwi-Data Protection Board of India (iBhodi yoKhuselo lweDatha yaseIndiya). Ukuze usebenzise nawuphi na kula malungelo, thumela i-imeyile ku-hello@xyoro.net. Ukuba idatha ikwiakhawunti yesikolo, qhagamshelana nesikolo kuqala — siza kudlulisela isicelo sakho kubo.
Ukongeza unamalungelo okufikelela, okulungisa, okucima, okuthintela, okuthutha idatha nokuchasa phantsi kwe-GDPR, kuquka ilungelo lokuchasa ukuqhutywa okusekelwe kwiinzuzo ezisemthethweni. Ungafaka isikhalazo kwigunya lophando lelizwe lakho. Siza kuphendula isicelo esiqinisekisiweyo phakathi kwenyanga enye.
Phantsi kwe-Law No. 27 of 2022 (uMthetho oNombolo 27 ka-2022) woKhuselo lweDatha yoBuqu ungafikelela kwaye ufumane ikopi yedatha yakho, uyilungise, uyeke ukuqhutywa kwayo, uyicime, urhoxise imvume, uchase isigqibo esithathwa ngokuzenzekelayo kwaye ufune imbuyekezo yokuqhutywa okungekho mthethweni. Izikolo zase-Indonesia zihlala zingumlawuli wedatha yobuqu kwiirekhodi zabafundi bazo kwaye zinoxanduva lweemvume nezaziso ezifunwa zizibophelelo zazo.
Sisebenzisa iikhuki ezimbalwa eziyimfuneko ukuze isayithi isebenze: ukhetho lolwimi, isazisi seseshoni esisetyenziswa ziifom zethu zoqhagamshelwano kuphela, nerekhodi yokuba usisusile isaziso sekhuki. Apho uhlalutyo lokusetyenziswa okanye i-reCAPTCHA ivuliwe, aba baboneleli babeka iikhuki zabo. Ungazicima okanye uzithintele iikhuki kwisikhangeli sakho, nangona umtshintshi wolwimi eya kulibala ukhetho lwakho.
Sinokuhlaziya lo mgaqo-nkqubo njengoko imveliso, ababoneleli bethu okanye umthetho utshintsha. Umhla ongasentla ubonisa ukuba watshintshwa nini okokugqibela. Ukuba utshintsho luchaphazela kakhulu indlela esiziphatha ngayo iinkcukacha zakho zobuqu siza kunika isaziso ngesayithi okanye nge-imeyile ngaphambi kokuba luqale ukusebenza.
Kuwo nawuphi na umbuzo, isicelo okanye isikhalazo esimalunga nabucala, bhalela ku-hello@xyoro.net okanye ku-MYNAIX (OPC) PRIVATE LIMITED, #198, CMH Road, 2nd Floor, Desk No 408, Indiranagar, Bangalore North, Karnataka 560038, India, ukubhekise kwiGosa leZikhalazo (Grievance Officer). Siqinisekisa ukwamkelwa kwezicelo phakathi kweentsuku ezisi-7 kwaye sijolise ekuzisombululeni phakathi kweentsuku ezingama-30.
Lo mgaqo-nkqubo upapashwe ngeelwimi ezininzi ukuze kube lula. Ukuba kukho nakuphi na ukwahluka kwentsingiselo phakathi kwenguqulelo neguqulelo lesiNgesi, kongamela inguqulelo yesiNgesi.
Iideshibhodi zeXyoro, izaziso kunye nee-app zabazali zisebenza ngeelwimi ezingama-125, ngenkxaso epheleleyo yokubhala ukusuka ekunene ukuya ekhohlo — ukuze usapho ngalunye luziva lusekhaya.
Joyina izikolo ezisebenza ngobuchule neXyoro.