I-Xyoro iphethwe yi-MYNAIX (OPC) PRIVATE LIMITED, eBangalore, eNdiya. Le nqubomgomo ichaza ukuthi iyiphi imininingwane yomuntu siqu esiyiphathayo, kungani, ukuthi siyabelana ngayo nobani nokuthi yimaphi amalungelo onawo. Ihlanganisa i-xyoro.net, i-demo.xyoro.net, izinhlelo zokusebenza ze-Xyoro zabazali, zabafundi nezabasebenzi, kanye nomsizi i-Ask Myna.
I-Xyoro iphethwe yi-MYNAIX (OPC) PRIVATE LIMITED, eBangalore, eNdiya. Le nqubomgomo ichaza ukuthi iyiphi imininingwane yomuntu siqu esiyiphathayo, kungani, ukuthi siyabelana ngayo nobani nokuthi yimaphi amalungelo onawo. Ihlanganisa i-xyoro.net, i-demo.xyoro.net, izinhlelo zokusebenza ze-Xyoro zabazali, zabafundi nezabasebenzi, kanye nomsizi i-Ask Myna.
Kubuyekezwe okokugcina: 8 Septhemba 2026I-Xyoro iwumkhiqizo we-MYNAIX (OPC) PRIVATE LIMITED, inkampani ebhaliswe eNdiya ku-#198, CMH Road, 2nd Floor, Desk No 408, Indiranagar, Bangalore North, Karnataka 560038. Lapho le nqubomgomo ithi "thina", "kithi" noma "i-Xyoro", isho leyo nkampani. Ungasithinta ku-hello@xyoro.net.
Siphatha imininingwane yomuntu siqu ngezindlela ezimbili ezihlukene, futhi amalungelo akho ayahluka kuzo. Ngemininingwane osinika yona ngqo — umbuzo, isicelo sokubonisa, noma ukubhalisela incwajana yezindaba — thina singumlawuli wedatha (data controller) futhi yithi esinquma ukuthi isetshenziswa kanjani. Kukho konke isikole esikufaka ku-akhawunti yaso ye-Xyoro — amarekhodi abafundi, ukuza esikoleni, amamaki, izimali zesikole, amafayela abasebenzi — isikole singumlawuli, thina singumcubunguli (processor) waso kuphela: senza ngokwemiyalelo ebhaliwe yaleso sikole futhi asinqumi ukuthi iyiphi idatha eqoqwayo noma ngayiphi injongo.
Uma ugcwalisa ifomu lokuxhumana noma lesicelo sokubonisa, siqoqa igama lakho, ikheli le-imeyili, inombolo yocingo futhi, uma uwanikeza, igama lesikole sakho, indima yakho nezwe lakho, kanye nanoma yimuphi umyalezo owubhalayo. Sigcina irekhodi lekhasi nolimi umbuzo ovele kulo ukuze siphendule ngendlela efanele.
Amaseva ethu arekhoda ikheli lakho le-IP, uhlobo lwesiphequluli, amakhasi owavakashelayo nesikhathi sokuvakasha kwakho. Sigcina ikhukhi lokukhetha ulimi ukuze isayithi livuleke ngolimi olukhethile. Uma ukuhlaziya ukusetshenziswa (analytics) kuvuliwe, singaqoqa nezibalo eziphelele zokusetshenziswa. Asakhi amaphrofayela okukhangisa futhi asikulandeleli kwamanye amawebhusayithi.
Ukuvimbela ukusetshenziswa kabi okuzenzakalelayo kwamafomu ethu okuxhumana, sirekhoda inguqulo yekheli lakho le-IP efihliwe ngekhodi (hashed) isikhathi esingedluli ihora elilodwa ukuze sibale ukuthunyelwa, futhi singenza ukuhlolwa kokuqinisekisa ekhasini uqobo. Lapho i-Google reCAPTCHA ivuliwe, i-Google ithola ulwazi mayelana nokusebenzisana kwakho nefomu ngokwenqubomgomo yayo yobumfihlo; lapho ingavuliwe, ukuqinisekisa kwenzeka ngokuphelele kumaseva ethu.
Izikole zisebenzisa i-Xyoro ukugcina amarekhodi abafundi, abazali nabasebenzi — kufaka phakathi amagama, imininingwane yokuxhumana, ukuza esikoleni, ukusebenza kwezemfundo, amarekhodi ezimali, amanothi ezempilo nolwazi lwezokuthutha. Isikole yiso esinquma ukuthi yini efakwayo nokuthi ngayiphi injongo. Siyicubungula kuphela ukuze sinikeze insizakalo, siyivikele, sinikeze usizo futhi sigcwalise izibopho zomthetho. Asikaze siyithengise, asiyisebenzisi ukukhangisa, futhi asiyisebenzisi ukuqeqesha amamodeli e-AI asetshenziswa yiwo wonke umuntu.
Iningi ledatha ekwi-akhawunti yesikole limayelana nezingane. I-Xyoro ayinikezwa izingane ngqo: ama-akhawunti adalwa alawulwe yisikole, futhi kuwumthwalo wesikole ukuthola noma yimuphi umvume wabazali umthetho waso owudingayo. Sinikeza amarekhodi ezingane ukuvikelwa okufanayo nakuyo yonke enye idatha, futhi sizosebenzisa isicelo esiqinisekisiwe sesikole noma somzali sokulungisa noma sokususa irekhodi lengane ngokuvumelana nemiyalelo yesikole nomthetho osebenzayo.
Kwimibuzo nakukubonisa sithembele emvumeni yakho nasenzuzweni yethu esemthethweni (legitimate interest) yokukuphendula. Ekuphatheni i-akhawunti yesikole sithembele esivumelwaneni esinaso naleso sikole. Ekurekhodeni ukuphepha, ekuvimbeleni ukukhwabanisa nasekugcineni amarekhodi sithembela ezinzuzweni zethu ezisemthethweni nasezibophweni zomthetho. Lapho umthetho udinga imvume, siyayicela, futhi ungayihoxisa noma nini.
Asiyithengisi imininingwane yomuntu siqu. Sabelana ngayo kuphela nalaba: abahlinzeki bokubamba (hosting) nengqalasizinda abaqhuba amaseva ethu; abahlinzeki bokuxhumana abanjenge-Meta (WhatsApp Business Platform), amasango e-SMS nezinsizakalo ze-imeyili ezisetshenziselwa ukuletha imiyalezo yesikole; amasango okukhokha lapho isikole siqoqa izimali ku-inthanethi; nabeluleki abangochwepheshe. Ngamunye kubo uboshwe yisibopho sobumfihlo futhi angasebenzisa idatha kuphela ukusinikeza insizakalo yakhe. Singadalula futhi imininingwane lapho umthetho usiphoqa.
I-Ask Myna iphendula imibuzo yabafundi futhi isize abasebenzi ukubhala amazwana, izivivinyo ezimfushane nezexwayiso. Lapho isikole siyivula, okuqukethwe okufanele kusuka ku-akhawunti yaleso sikole kuthunyelwa kumhlinzeki wethu we-AI ukuze kukhiqizwe impendulo. Okuqukethwe kwesikole esisodwa akusetshenziswa nanini ukuphendula imibuzo yesinye isikole, futhi idatha yesikole ayisetshenziswa ukuqeqesha amamodeli asetshenziswa yiwo wonke umuntu. Umphumela we-AI ungaba yiphutha futhi kufanele ubuyekezwe ngaphambi kokuwuthembela.
Sisekelwe eNdiya futhi abahlinzeki bethu bangagcina noma bacubungule idatha kwamanye amazwe, kufaka phakathi ngaphakathi kwe-Ndawo Yezomnotho YaseYurophu (EEA) naseNingizimu-mpumalanga ye-Asia. Lapho sidlulisela imininingwane yomuntu siqu ngaphesheya kwemingcele, sikwenza ngendlela yokudlulisa esemthethweni futhi sifuna izivikelo zesivumelwano ezifanele. Izikole ezinezidingo zokuthi idatha ihlale ezweni lazo kufanele zisibikele ngaphambi kokusayina.
Amarekhodi emibuzo nawokubonisa agcinwa isikhathi esingedluli izinyanga ezingu-24 kusukela ekuxhumaneni kwakho kokugcina nathi, ngaphandle uma usicela ukuthi siwasule ngaphambi kwaleso sikhathi. Izibali zokuvimbela ugaxekile ziyalahlwa phakathi kwehora elilodwa. Idatha ye-akhawunti yesikole igcinwa isikhathi sonke isivumelwano sesikole sisasebenza, futhi isuswa noma ibuyiselwe phakathi kwezinsuku ezingu-90 ngemva kokuphela kwaleso sivumelwano, ngaphandle lapho kumele sigcine amarekhodi ukuze sigcwalise isibopho somthetho noma sentela.
Sisebenzisa ukubethela (encryption) ngesikhathi sokudlulisa, ukulawulwa kokungena okusekelwe endimeni ukuze abasebenzi babone kuphela lokho indima yabo eyibavumelayo, ukugcinwa kwezimpawu zokungena okuhlukanisiwe nekhodi yohlelo lokusebenza, ukurekhodwa kwemisebenzi, ukugcinwa kwedatha njalo nenqubo ebhaliwe yokubuyisa insizakalo. Ayikho isistimu ephephe ngokugcwele, kodwa siyazivivinya izilawuli zethu futhi sizazisa isikole esithintekile nanoma yiliphi igunya elidingekayo ngaphandle kokubambezeleka okungadingekile uma ukwephulwa kokuphepha kuthinta idatha yomuntu siqu.
Ngaphansi komthetho waseNdiya i-Digital Personal Data Protection Act 2023 (uMthetho Wokuvikelwa Kwedatha Yomuntu Siqu Yedijithali ka-2023) ungasicela isifinyezo sedatha yomuntu siqu esinayo ngawe, usicele ukuthi siyilungise noma siyiphelelise, usicele ukuthi siyisule, uhoxise imvume, uqoke omunye umuntu ozosebenzisa amalungelo akho uma ushona noma ungakwazi, futhi ufake isikhalazo ku-Data Protection Board of India (iBhodi Lokuvikelwa Kwedatha laseNdiya). Ukuze usebenzise noma yiliphi kulawa, thumela i-imeyili ku-hello@xyoro.net. Uma idatha ikwi-akhawunti yesikole, xhumana nesikole kuqala — sizodlulisela isicelo sakho kubo.
Ngaphezu kwalokho unamalungelo okungena, okulungisa, okususa, okukhawulela, okuthutha idatha nokuphikisa ngaphansi kwe-GDPR, kufaka phakathi ilungelo lokuphikisa ukucutshungulwa okusekelwe ezinzuzweni ezisemthethweni. Ungafaka isikhalazo egunyeni lokugada lezwe lakho. Sizophendula isicelo esiqinisekisiwe phakathi kwenyanga eyodwa.
Ngaphansi kwe-Law No. 27 of 2022 (uMthetho Nombolo 27 ka-2022) Wokuvikelwa Kwedatha Yomuntu Siqu ungafinyelela futhi uthole ikhophi yedatha yakho, uyilungise, umise ukucutshungulwa kwayo, uyisule, uhoxise imvume, uphikise ukuthathwa kwesinqumo ngokuzenzakalelayo futhi ufune isinxephezelo sokucutshungulwa okungekho emthethweni. Izikole zase-Indonesia zihlala zingumlawuli wedatha yomuntu siqu wamarekhodi abafundi bazo futhi zinesibopho sezimvume nezaziso izibopho zazo eziyidingayo.
Sisebenzisa amakhukhi ambalwa adingekayo ukuze isayithi lisebenze: ukukhetha ulimi, isikhombi seseshini esisetshenziswa amafomu ethu okuxhumana kuphela, nerekhodi lokuthi usususile isaziso samakhukhi. Lapho ukuhlaziya ukusetshenziswa noma i-reCAPTCHA kuvuliwe, labo bahlinzeki babeka amakhukhi abo. Ungasusa noma uvimbe amakhukhi kusiphequluli sakho, nakuba isishintshi solimi sizokhohlwa ukukhetha kwakho.
Singabuyekeza le nqubomgomo njengoba umkhiqizo, abahlinzeki bethu noma umthetho kushintsha. Usuku olusenhla lukhombisa ukuthi yashintshwa nini okokugcina. Uma ushintsho luthinta kakhulu indlela esiphatha ngayo imininingwane yakho yomuntu siqu, sizonikeza isaziso ngesayithi noma nge-imeyili ngaphambi kokuba luqale ukusebenza.
Kunoma yimuphi umbuzo, isicelo noma isikhalazo mayelana nobumfihlo, bhalela ku-hello@xyoro.net noma ku-MYNAIX (OPC) PRIVATE LIMITED, #198, CMH Road, 2nd Floor, Desk No 408, Indiranagar, Bangalore North, Karnataka 560038, India, ukuqondise kwiSikhulu Sezikhalazo (Grievance Officer). Siqinisekisa ukwamukelwa kwezicelo phakathi kwezinsuku ezingu-7 futhi sihlose ukuzixazulula phakathi kwezinsuku ezingu-30.
Le nqubomgomo ishicilelwe ngezilimi eziningi ukuze kube lula. Uma kunomehluko othile encazelweni phakathi kwenguqulo yolimi neyesiNgisi, kubusa inguqulo yesiNgisi.
Amabhodi okulawula, izaziso kanye nezinhlelo zabazali ze-Xyoro zisebenza ngezilimi ezingu-125, kanye nokusekelwa okuphelele kokubhala kusukela kwesokudla kuya kwesobunxele — ukuze wonke umndeni uzizwe ekhaya.
Joyina izikole ezisebenza ngokuhlakanipha nge-Xyoro.